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A radical new management model for twenty-first century leaders
Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management.
Author outlines the basic seven principles of continuous innovation
The book describes more than seventy supporting practices
Denning offers a rethinking of management from first principles
This book is written by the author of The Secret Language of Leadership--a Financial Times Selection in Best Books of 2007.

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Preface.
Introduction.
1 Management Today.
2 A Brief History of Management.
3 What Radical Management Means.
Part One: The Seven Principles Continuous Innovation.
4 Principle No.1: Delighting Clients.
5 Principle No.2: Self-Organizing Teams.
6 Principle No.3: Client-Driven Iterations.
7 Principle No.4: Delivering Value to Clients in Each Iteration.
8 Principle No.5: Radical Transparency.
9 Principle No.6: Continuous Self-Improvement.
10 Principle No.7: Interactive Communication.
Part Two: Implementation.
11 A River of Cascading Conversations.
12 Epilogue.
Appendix: Summary of Radical Management Practices
Notes
Acknowledgments.
About the Author.
Index.

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Stephen Denning is a private consultant specializing in knowledge management and organizational storytelling. His clients include GE, IBM, Shell, McDonald´s, and the U.S. Army, among others. He is the author of the acclaimed book, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations.

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