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This book endeavours to investigate how people search, manage and use information resources in order to better understand information behaviour and how to make information delivery systems more usable. More precisely, the information behaviour of e-learning students is studied and how such behaviour can be used to improve the design of personalised information delivery systems. One direction for improvement is personalisation, which is strictly linked to user satisfaction and provides efficient and effective support towards the process of seeking and using information. Non-authoritative metadata automatically generated from the interaction of users with resources can be a practical solution to enhance personalised information delivery systems. In addition, the context of e-learning students is not exclusively academic, as they also develop their information behaviour in other contexts such as in the workplace and daily life. In the case of the Universitat Oberta de Catalunya, there is the opportunity to study the personal information behaviour and the information-related competencies involved in it and how they can be transferred from/to contexts of action.

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Dr. Núria Ferran Ferrer, lecturer at the Information and Communication Sciences Department of Open University of Catalonia (UOC). PhD in Information Science at Universitat de Barcelona (2010), Bachelor in Journalism at Universitat Autònoma de Barcelona (1998), in Documentation at UOC (2003) and Master in Information Society at UOC (2005).

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