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A discussion on the social complexity approach, where dialogue and stories allow for the degrees of freedom needed for the opportunities of emergence to take root. The authors focus on the experience of coherence and how such experiential lessons differ from the establishment and maintenance of categories and labels.

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Introduction Miracles and Nasty Surprises The Failure of Models & Labels; the Success of Experience & Emergence Two Kinds of Coherence - Ascribed and Emergent Models, Homologies & Simulacra The Ascribed Coherence of Thagard and Weick Coherence and Business Success Emergence, Coherence & Narrative Affordances and Organization Homology: Sense-Making Revisited But Experience is Different Complexity Tools: the Semiotic Square & Homology Steps to Implementation

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"Every manager should read this book and take it to heart." Ian I. Mitroff, Professor Emeritus at the Marshall School of Business and the Annenberg School for Communication at the University of Southern California.

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Author Michael Lissack: Michael Lissack is Executive Director and ISCE Professor of Meaning in Organizations at the Institute for the Study of Coherence and Emergence (ISCE), USA; Visiting Research Professor at the George Washington University School of Business, USA; Walter J. Hickel Professor of Leadership at Alaska Pacific University, USA; and a serial entrepreneur.

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