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Proposes that video communications tools are a form of infrastructure that enhance the creation of new knowledge which transcends space and time in business activities. Illustrates that the dynamic relationship of four elements of ICT capability promote the formation of business networks and the development of knowledge communities.

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List of Tables List of Figures Preface and Acknowledgement Introduction ICT and Boundary Innovation The Advancement of ICT Tools and Knowledge & Innovation Management The Innovation and Market Expansion of Video Communications Collaborative ICT Tools and Organization Development Product Development & Collaborative ICT tools Workplace & Collaborative ICT Tools ICT Innovations in Healthcare and Welfare ICT Capability and Knowledge Integration Implications and Conclusion - Convergence & ICT Capability Appendix References Index

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MITSURU KODAMA is Professor of Innovation and Technology Management at the College of Commerce and Graduate School of Business Administration, Nihon University, Japan. Prior to joining the University, he worked in marketing and as a planning engineer at NTT and NTT DoCoMo in Japan. He holds a Ph.D. in electrical engineering from Waseda University, Japan, and has written eight books in English and over eighty refereed papers on business and management topics. He has received R&D 100 Awards in USA.

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