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Revision with unchanged content. Global socio-economic changes are transforming workplaces. Organisations require employees skilled in strategic problem-solving; learning quickly in response to rapidly changing environment; working in distributed, culturally-diverse teams; building knowledge from different sources and applying it in a flexible way. The new workplace demands are in sharp contrast with the traditional ways of learning and teaching. The assumption that these highly complex skills can be learned in traditional formal learning settings focused on transferring content from experts to novices is no longer tenable. It is equally untenable that the knowledge and skills for effective performance in the workplace can be picked up from experienced peers or coaches in informal learning settings alone. New learning approaches enabling inte gration of the worlds of learning and work are needed. This book describes a new model for technology-enhanced work-based learning. The model aims to support managers, instructors and learning designers in organisations in devising strategy and curriculum for learning; in developing course design, evaluation and assessment processes; and in capturing and sharing good practice in learning within organisation. The model was implemented at Shell EP Netherlands. The book is addressed to researchers and practitioners in work-related and technology-enhanced learning.

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is a Lecturer in Learning Technology at Glasgow Caledonian University. Anoush has over 10 years experience in research and teaching in technology-enhanced learning, in the higher education. She held academic posts in Universities in The Netherlands and Germany; worked as a Research Analyst at Shell EP Netherlands and was a consultant to World Bank.

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