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Revision with unchanged content. In a society where individuals and corporations have become increasingly reliant upon data and information technology (IT), many have experienced/witnessed the devastation that occurs when disaster strikes. Being well prepared is more than conforming, it is becoming necessary. How does a corporation plan ahead to anticipate such occurrences? Business continuity and disaster recovery (BC/DR) are strategies implemented to increase the likelihood of effective recovery from major disaster. This book aims to examine whether the ranking of critical success factors (CSFs) for implementing a BC/DR program has changed from previous research, specifically subsequent to the events of September 11th, 2001. Second, this publication will attempt to further increase contribution to the academic and practitioner communities by outlining several CSFs not referenced before. Targeting academics and professionals alike with an interest in the fields of contingency planning and risk management, qualitative and quantitative analyses were conducted. Using this multi-method approach, four sets of CSFs were proposed and propositions were partially or fully confirmed. Have CSFs changed since the days of mainframe dominance and the importance of data and IT? Have people and processes taken over from hardware and information ? Such questions, and many more, are answered in this book.

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Kevin Laframboise, Ph.D., Assistant Professor of Management Information Systems John Molson School of Business Concordia University Montréal, Québec, Canada

Michael Barbara, M.Sc., Certified Business Continuity Planner (CBCP), Supervisor, Business Continuity & Resumption at the Montréal Exchange. Anne-Marie Croteau, Ph.D., Associate Professor of Management, Information Systems, Director of the Executive MBA program, John Molson School of BusinessConcordia University Montréal.Kevin Laframboise, Ph.D., Assistant Professor of Management Information Systems, John Molson School of Business, Concordia University, Montréal.

Anne-Marie Croteau, Ph.D.,Associate Professor of Management Information Systems.Director of the Executive MBA programJohn Molson School of BusinessConcordia UniversityMontréal, Québec, Canada.

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