---

Although most organizations are aware of the important role that leadership development plays in the success of an organization, business executives are increasingly demanding more precise measurements of this importance. This thesis attemps to clarify some of the main issues surrounding the controversial topic of training evaluation and give practical guidance for organizations to assess the effectiveness of costly leadership development practices. With this purpose, this thesis covers issues regarding the translation of training efforts into tangible business results, the controversy regarding the use of ROI (return on investment) in the evaluation of training effectiveness, and the alignment of leadership development practices into the organization´s broader strategic goals.

---

Laura Noval holds a bachelor degree in Tourism Management from France, an MBA (Master in Business Administration) from Germany, and a PhD in Economics and Social Sciences from Austria. She also gained international professional experience in the areas of marketing and human resources in Argentina, the United States, France, Germany, and Austria.

---