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Peter Shore, Peter W. Tuerk (Beteiligte)

Clinical Videoconferencing in Telehealth


Program Development and Practice
Herausgegeben von Tuerk, Peter W.; Shore, Peter
Softcover reprint of the original 1st ed. 2015. 2016. xxiii, 259 S. 8 SW-Abb., 26 Tabellen. 235 mm
Verlag/Jahr: SPRINGER, BERLIN; SPRINGER INTERNATIONAL PUBLISHING 2016
ISBN: 3-319-34688-1 (3319346881)
Neue ISBN: 978-3-319-34688-5 (9783319346885)

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Research findings and dissemination are making healthcare more effective. Electronic health records systems and advanced tools are making care delivery more efficient. Legislative reforms are striving to make care more affordable. Efforts still need to be focused on making healthcare more accessible.

Clinical Videoconferencing in Telehealth takes a comprehensive and vital step forward in providing mental health and primary care services for those who cannot make traditional office visits, live in remote areas, have transportation or mobility issues or have competing demands. Practical, evidence-based information is presented in a step by step format at two levels: for administrators, including information regarding selecting the right videoconferencing technology, navigating regulatory issues, policy temples, boilerplate language for entering into care agreements with other entities and practical solutions to multisite programming; and for clinicians, including protocols for safe, therapeutically sound practice, informed consent and tips for overcoming common technical barriers to communication in clinical videoconferencing contexts. Checklists, tables, templates, links, vignettes and other tools help to equip professional readers for providing safe services that are streamlined and relevant while avoiding guesswork, false starts and waste. The book takes a friendly-mentor approach to communication in areas such as:

Logistics for administrators:

Clinical videoconferencing infrastructures and technologies
Policy development, procedures and tools for responsible and compliant programming
Navigating issues related to providing services in multiple locations
Protocols for clinicians:

The informed consent process in clinical videoconferencing
Clinical assessment and safety planning for remote services
Minimizing communication disruption and optimizing the therapeutic alliance
Clinical Videoconferencing in Telehealth aptly demonstrates the promise and potential of this technology for clinicians, clinic managers, administrators and others affiliated with mental health clinical practices. It is designed to be the comprehensive "one-stop" tool for clinical videoconferencing service development for programs and individual clinicians.
Part I: Clinic Managers and Administrators: A Sequential Guide to Establishing Sustainable Programming: Technologies and Clinical Videoconferencing Infrastructures: A guide to selecting appropriate systems.- Conducting a Telehealth Needs Assessment.- Common Elements of the Expert Consensus Guidelines or Clinical Videoconferencing.- Policy Development, Procedures and Tools for Navigating Regulations.- Pulling it All Together: Logistics of Program Implementation.- Program Evaluation and Modification: Supporting Pragmatic and Data-Driven Clinical Videoconferencing (CV) Services.- Part II: For Clinicians: Clinical Standards and Protocols to Support Effective and Safe Intervention: The Informed Consent Process for Therapeutic Communication in Clinical Videoconferencing.- Patient Safety Planning and Emergency Management.- Clinical Assessment in Clinical Videoconferencing.- Therapeutic Alliance in Clinical Videoconferencing: Optimizing the Communication Context.