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Digitalization disrupts the banking industry. Do your internal IT departments help you to tackle this challenge? Are they the source of strategic advantage? Do they really address the needs of your customers on the street? To survive, banks need to integrate the voice of the end-customer into their IT investments and have to make their IT truly customer-centric. Read this book, to discover how to do it from the project portfolio management perspective.

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Denis Neglyad, MAS, MBA has been working in the intersection of IT and financial industries since 2008. His pragmatic approach reinforced by strong academic background and solid experience of transforming IT organisations in the leading international banking groups delivers tangible value for you and your clients.

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