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Strategy is essential part of any organization. It serves as a guide for companies addressing internal issues or business competition. The study assessed and compared the strategic management process of Information Technology Managers in selected Business Process Outsourcing companies within the Metro Manila as part of yearly management planning. Specifically, it pursued answers on sub problems relating to the different phases of strategic management. The result of the study comes from research data used to develop a manual works best in actual environment. This was done by correlating strategic management process with the strategic results and goals. The research provided with some insights how managers use strategic management tools and processes to implement strategies. Simplified recommended tools may produce medium term strategies resolving internal issues. Managers can further explore industry trends and widen their scope by using additional Assessment and Formulation tools necessary for long term strategies. Recommended tools and processes can be used from Managers up to Directors level.

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Vicuna, Eduard
Acquired DBA at Colegio de Letran and his MBA at AGSB. He has about 20 plus years of IT experience specializing in IT Infrastructure technologies. He continues to train by taking several self-phase courses on different subjects such as Philosophy, Psychology, Project Management, Organizational Development, Leadership, and Strategy.

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