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Labor turnover can be an engine of stabilizing a company as long as such movement of employees brings in better workers. However the destabilizing effects of turnover, especially of trained and valuable staff is of crucial interest. This poses replacement challenges to organizations and interpersonal difficulties among employees are sometimes cited as the catalyst for turnover. The disposition of employers to blame employees and not the internal workings of a given company has served to perpetuate and increase the problem of turnover. This book is not restrained by traditional factors; it investigates the interpersonal issues that can serve as push factors. The interrogation into these internal workings illuminate important social processes and offers quantitative and qualitative insight about this inescapable component of work. Despite addressing banking institutions directly, this book is useful to organizational managers, human resource specialists and students of the world of work. The additional knowledge is certainly relevant to anyone involved with strategic corporate culture, organizational change and labor policy development.

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Edwin Kweku Andoh, BA(Hons), MPhil, MA: Studied Social Work Administration, Psychology, Sociology and Sociology of Law at the University of Ghana and the International Institute of Sociology of Law, Spain. Currently Program Devpt. Consultant for some Ghanaian charities and visionary of the reformation of Ghana´s film industry (Bamaville Project).

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