---

In spite of huge advances in information technologies and the widespread commitment to adopt them, a considerable part of the organization s information and business process activities still exist outside the scope of automated management. Adopted Information technology (I.T.) solutions cannot completely cover information and business processes (within an organization) due to their well-structured hard-to-adjust nature; while the organizations business processes continuously deviate and evolve. Documents and document-based activities compose that part of the organization s information and business processes activities exiting outside the scope of automated management. However, documents are our typical mean to adjust with the evolving organization needs and hence to avoid the frequent maintaining or re-engineering of the deployed I.T. solutions. In this book, new document-based information and business process models are proposed that can be the stepping stone for new I.T. solutions that extends the scope of current solutions. This work should serve I.T. solution designers and researchers looking for better control of the organization s information system.

---

Majed AbuSafiya attained his PhD degree in computer science from New Mexico Institute of Mining and Technology, USA. His research interests include document engineering and business process modeling. Currently, he is an assistant professor in the software engineering department at Al-Ahliyya Amman University, Amman, Jordan.

---