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This study investigated elementary school teachers perceptions of customer focus as practiced in Islamic schools in Michigan. In addition, the study compared Islamic elementary school teachers´ perceptions of customer focus in education and their levels of job satisfaction with teachers in public and Catholic schools. A total of 107 teachers in nine Islamic schools participated by completing three instruments: Customer Service Orientation Scale, Job Satisfaction Survey, and a short demographic survey. The Customer Service Orientation Scale measured staff responsiveness to external customers, instructional systems, environment - physical, environment - affective, and communication. The subscales included on the Job Satisfaction survey included satisfaction with: administrator, teaching, religious aspects of teaching, factors related to work, professionalism, challenges, parent support, students, economic factors, other factors, and collaboration.

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Professor of Education at the Institute of Education & Research, University of the Punjab, Lahore, Pakistan.

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