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Governments use information and communication technologies, to provide services, due to the inclusiveness and empowerment that it represents for citizens. This book focuses on Ecuador´s e- government program, which has the potential of increasing transparency, efficiency, affordability and accessibility of government services and democratic processes. However, the success of Ecuador´s program is questionable, particularly when only 15% of IT government projects in developing countries are successful. This book is written for a general audience and evaluates Ecuador´s e-government program, exposes future challenges due to design-reality gaps caused by IT problems, business versus government clashes, and Ecuador´s recurring social concerns. Examples of IT problems encountered by other countries, and comparisons with Ecuador´s current approach are made throughout the book in order to better predict the outcome of its program and provide solutions that promote ownership, citizen awareness, and accessibility.

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Gabriella Mosquera Jijon is a lecturer in the Faculty of Computer Science at Dalhousie University. Born in Ecuador, Mosquera currently resides in Halifax, Canada, where she owns a web development company, luwebdesign. This book reflects Mosquera´s personal and research interests regarding mobile technologies in the developing world.

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