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There are many problems and challenges confronting small consulting companies in Kosovo today. The major factors involved form the basis of the problem are described in this book. The Kosovo market has its unique characteristics that local companies are having to face as well as general factors affecting companies all around the world. These factors are listed below a) General Factors (technology, globalization, innovation, fast changing markets); b) Kosovo Specific Factors (TAM-BAS project, international aid agencies, the recently established regional free trade agreements, economy); b) East Europe Factors (post communist market, privatization, business processes). Assessing these above factors, which directly affect the Kosovo market and its trends is the main object of analysis in this book. These important factors are influencing current situations and possible changes of the Kosovo market and will influence business long term strategies.

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Leke Zogaj, currently is working as CEO and consultant in the company 2M. Prior he worked at EU, ProCredit Bank, UNMIK, UNHCR, OSCE. He has completed Master studies in Service Management at Rochester Institute of Technology. Moreover, he is certified Lead Auditor for ISO 9001:2008; ISO 27001:2005 and ISO 14001:2004.

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