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Results based management is inevitable in contemporary organisations because unmanaged performance is chaotic.Accountability is the biggest challenge facing contemporary organisations especially those in the public services domain. However the truth of the matter is that people can not be held accountable if nothing is expected of them. This means to say Results Based Management has the answer to service delivery woos in the public sector where empowered people should be their own performance managers. However implimentation challenges appear to place a glass cliff in the way. this becomes a grey area.This research unpacks the theoretical and practical underpinnings of Results Based Management and is an indispensable companion to those facing RBM implimentation challenges.It has been desined for use by organisations in both private and public sectors with intrests in managing performance.

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Chauraya Clapos is a high school principal in Zimbabwe. He holds a Masters in Educational management with the Zimbabwe Open University (ZOU). He is a researcher and has presented several papers on education and the girl child.

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