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In times of globalization, mergers & acquisitions, assignments of expatriates and negotiations with business partners from different cultures are on the day s agenda. The success of those international collaborations does not only depend on managing economic and legal obstacles. A large number of mergers & acquisitions fail. Many assignments of expatriates end before their contract termination. These problems, mostly arising from intercultural conflicts, go together with substantial costs for the persons and companies involved. Thus, management of diversity has increasingly become a topic for company personnel and business researchers. In order to better manage intercultural conflicts, i.e. to manage diversity, this investigation provides knowledge about the cultural influence on conflict behaviour. On the basis of culture, conflict and business research, practical implementations are shown, as managing intercultural conflict constructively means managing cultural-based conflict differences effectively. This book is targeted to business researchers, consultants, coaches and human resource departments.

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Studies of psychology at the Friedrich HeckerUniversity of Konstanz, Germany and the TechnicalUniversity of Helsinki, Finland with a main focusand work collaborations in the field ofinternational management. Managementconsultant at the DaimlerChrysler AG.

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