---

Revision with unchanged content. "Dr. Galvao has produced a well grounded methodology for making and managing design decisions." Tom MacTavish, Vice President, Human Interaction Research, Motorola Labs. Companies focusing on technical innovation are making products that place ever higher demands on users´ abilities to understand and operate them. In novation fails and resources are lost when products do not match user-inter action requirements. This book examines how to design user-product rela tionships into the core of a product s architecture, based on the infor mation from product functions and user studies. Introduced is a Func tion-Task-Interaction methodology that identifies, represents and quanti fies these relationships, and is supported by three case studies and an infor mation system. The methodology presented is based on the concept of "affor dances," and the first academic paper on it received the XEROX-ASME Best Paper Award at the 2005 Design Theory and Methodology Conference. This book is intended for professionals, researchers and students in the fields of design, engineering, architecture and marketing.

---

is vice-president of Sylver Consulting, which specializes in user research and innovation services. Dr. Galvao received his doctoral degree in Design Theory and Methodology from the Institute of Design at the Illinois Institute of Technology.

---