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This book contains substantially extended and revised versions of the best papers from the 14th International Conference on Enterprise Information Systems (ICEIS 2012), held in Wroclaw, Poland, in June/July 2012.
The 25 full and 3 invited papers included in this volume were carefully reviewed and selected from 299 submissions. They reflect state-of-the-art research work focusing mainly on real-world applications and highlighting the benefits of information systems and technology for industry and services, thus connecting academia with the world of real enterprises.
The topics covered are: databases and information systems integration; artificial intelligence and decision support systems; information systems analysis and specification; software agents and internet computing; human-computer interaction; and enterprise architecture.

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Part I: Invited Papers.- An Engineering Approach for the Design of Hybrid Modelling Methods.- Requirements Engineering for Emergent Application Software.- Blog Preservation: Current Challenges and a New Paradigm.- Part II: Databases and Information Systems Integration.- Social Information Systems: Agility without Chaos.- Finding Semi-automatically a Greatest Common Model Thanks to Formal Concept Analysis.- Advanced Product Lifecycle Management by Introducing Domain-specific Service Buses.- Matcher Composition Methods for Automatic Schema Matching.- An SNMP File system in User space.- Exploring Similarity Relations According to Different Contexts in Mining Generalized Association Rules.- Part II: Artificial Intelligence and Decision Support Systems.- Models for Human Computer Interaction in Scheduling Applications.- Combining Learning Algorithms: An Approach to Markov Decision Processes.- Part III: Information Systems Analysis and Specification.- Building Domain-specific Modeling Languages for Frameworks.- Locating and Correcting Software Faults in Executable Code Slices via Evolutionary Mutation Testing.- Towards a Leaner Evaluation Process: Application to Error Correction Systems.- Using Information Visualization and Text Mining to Facilitate the Conduction of Systematic Literature Reviews.- Accelerating Crosscutting Framework Reuse using a Model-based Approach.- Large-scale Enterprise Systems: Changes and Impacts.- Part IV: Software Agents and Internet Computing.- Bringing Diversity to Recommendation Lists - An Analysis of the Placement of Diverse Items.- Time Efficiency of Point-of-Sale Payment Methods: Empirical Results for Cash, Cards and Mobile Payments.- Part V: Human-Computer Interaction.- User-centric Data Integration with the Mapping Assistant.- Introducing New Technology in Educational Contexts: Schools as Organizations.- Values and Cultural Aspects in Design: Artifacts for Making Them Explicit in Design Activities.- Composing Interface Demonstrations Automatically from Usage Logs.- Measuring Users´ Emotions with a Component-based Approach.- Pragmatic Aspects of Collaborative Problem Solving: Towards a Framework for Conceptualizing Dynamic Knowledge.- Part VI: Enterprise Architecture.- Formalizing Meta Models with FDMM: The ADOxx Case.- The Enterprise Architecture Body of Knowledge as an Evolving Discipline.- A Literature Review of Business/IT Alignment Strategies.

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