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Knowledge-based Configuration incorporates knowledge representation formalisms to capture complex product models and reasoning methods to provide intelligent interactive behavior with the user. This book represents the first time that corporate and academic worlds collaborate integrating research and commercial benefits of knowledge-based configuration. Foundational interdisciplinary material is provided for composing models from increasingly complex products and services. Case studies, the latest research, and graphical knowledge representations that increase understanding of knowledge-based configuration provide a toolkit to continue to push the boundaries of what configurators can do and how they enable companies and customers to thrive.

Includes detailed discussion of state-of-the art configuration knowledge engineering approaches such as automated testing and debugging, redundancy detection, and conflict management
Provides an overview of the application of knowledge-based configuration technologies in the form of real-world case studies from SAP, Siemens, Kapsch, and more
Explores the commercial benefits of knowledge-based configuration technologies to business sectors from services to industrial equipment
Uses concepts that are based on an example personal computer configuration knowledge base that is represented in an UML-based graphical language

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PART 1 INTRODUCTION 1. Motivation for the Book 2. A Short History of Configuration 3. Configuration-Related Topics 4. Benefits of Configuration Systems 5. Overview of the Book

PART 2 BASICS 6. Configuration Knowledge Representation and Reasoning 7. Conflict Detection and Diagnosis in Configuration 8. User Interfaces for Configuration Environments 9. Core Capabilities of Sustainable Mass Customization 10. Smarthome Configuration Model

PART 3 ADVANCED TOPICS 11. Knowledge Engineering for Configuration Systems 12. Redundancy Detection in Configuration Knowledge 13. Personalized Configuration 14. Consumer Decision-Making and Configuration Systems 15. Configuration-Related Research Challenges

PART 4 CASE STUDIES 16. SIEMENS: Configuration and Reconfiguration in Industry 17. Tacton: Use of Tacton Configurator at FLSmidth 18. encoway: From ERP-Based to Sales-Oriented Configuration 19. Kapsch: Reconfiguration of Mobile Phone Networks 20. Configuring and Generating Technical Documents 21. Configuring Services and Processes

PART 5 CONFIGURATION ENVIRONMENTS 22. S´UPREME 23. Encoway 24. Konwerk 25. WeeVis 26. VariSales 27. Product Configuration in SAP: A Retrospective

PART 6 APPENDIX

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Felfernig, Alexander
Alexander Felfernig is professor of Applied Software Engineering at the Graz University of Technology. In his research he focuses on the areas of knowledge-based configuration and recommender systems. He has written over 150 articles in this area.

Hotz, Lothar
Lothar Hotz is a researcher at the University of Hamburg. In his research he focuses on knowledge representation issue within the context of knowledge based configuration. He is the author of several books and articles in artificial intelligence

Bagley, Claire
Claire Bagley is the Research & Development Director of the Advanced Constraint Technology group at Oracle. In her research and development, she focuses on the application of constraint technology in the industry and specifically but not exclusively in Supply Chain Management business domains such as Configuration applications.

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