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This book contains all refereed papers that were accepted to the second edition of the " Digital Enterprise Design & Management " (DED&M 2014) international conference that took place in Paris (France) from February 4 to February 5, 2014.

These proceedings cover the most recent trends in the emerging field of Digital Enterprise, both from an academic and a professional perspective. A special focus is put on digital uses, digital strategies, digital infrastructures and digital governance from an Enterprise Architecture point of view.

The DED&M 2014 conference is organized under the guidance of the Center of Excellence on Systems Architecture, Management, Economy and Strategy and benefits from the supports of both the Orange - Ecole Polytechnique - Télécom ParisTech "Innovation and Regulation" Chair and the Dassault Aviation - DCNS - DGA - Thales - Ecole Polytechnique - ENSTA ParisTech - Télécom ParisTech "Complex Systems Engineering" Chair.

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Designing Future Enterprises.- The customer relationship management at the era of Smartphones: Study of the project Mobile-Dinar within the Arab International Bank of Tunisia.- A journey from Big Data to Smart Data.- Harnessing Multimodal Architectural Dependencies for IT-Business Alignment and Portfolio Optimization: a Statistical Approach.- Towards a Model-Driven-Architecture Process for Smart Grid Projects.- SP-AHP: An IT System for Collaborative Multi-criteria Decision-Making.- Blueprinting for Technology-based Service: Decoupling of Physical-Virtual Layers.- Urbanization of Information Systems: an Outdated Method?.- Improving Sustainability of Energy Production: Design of a Demand Side Management System Using an Auction Model.- A Dynamic Agent-based Modeling Framework for Digital Business Models: Applications to Facebook and a popular Portuguese online Classifieds Website.- The Impact of 3D Printing Technologies on Business Model Innovation.- Accelerating Innovation through Modular Design (API).- The Logic of the Reference in the IT Economy.- Conceptual Design and Simulation of an Automotive Body Shop Assembly Line.- Using Models for Building Strong Organizations.- Quantifying Risk of Acquisition Portfolios.- Lessons Learned from Context-Aware Services with Real Users for Real Applications in Real Spaces.- Five key priorities for Enterprise Architects involved in Cloud and Data Center projects.- Towards an Integrated Management of Business Models and Enterprise Architecture - Potentials and Conceptual model.- Why the Online Customer Reviews Are Inconsistent? Textual Review vs Scoring Review.

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