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Implementers of healthcare informatics projects commonly invest heavily in selecting the best systems and strive for the most technologically advanced tools. Introducing new technologies can lead to notable organisational change. Equal attention should be given to addressing the organisational challenges at the heart of the technological change. This book encourages policy makers and implementers of healthcare technologies to invest in the best change management strategies. It offers a detailed account of the organisational and managerial issues associated with implementing healthcare information systems projects, with a strong focus on change management and the human factors that apply to technological change. This book also introduces an original framework for analysing qualitative data with step-by-step advice on how to collect, transcribe, sort, analyse and report qualitative research.

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The author is an Assistant Professor of Health Informatics and Regional Director of IT Services; having achieved a PhD in Health Informatics and an MSc in Healthcare Management from The University of Wales Swansea. Her work background is in Healthcare IT executive management and she has lead several IT transformation projects.

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