---

This book features papers from the ACIS SERA 2012 conference. It examines the theory, applications and tools of software engineering research, management and applications. It also discusses practical challenges and offers solutions.

---

The series Studies in Computational Intelligence (SCI) publishes new developments and advances in the various areas of computational intelligence-quickly and with a high quality. The intent is to cover the theory, applications, and design methods of computational intelligence, as embedded in the fields of engineering, computer science, physics and life science, as well as the methodologies behind them. The series contains monographs, lecture notes and edited volumes in computational intelligence spanning the areas of neural networks, connectionist systems, genetic algorithms, evolutionary computation, artificial intelligence, cellular automata, self-organizing systems, soft computing, fuzzy systems and hybrid intelligent systems. Critical to both contributors and readers are the short publication time and world-wide distribution-this permits a rapid and broad dissemination of research results.

The purpose of the 10 th International Conference on Software Engineering Research, Management and Applications(SERA 2012) held on May 3- June 1, 2012 in Shanghai, China was to bring together scientists, engineers, computer users, and students to share their experiences and exchange new ideas and research results about all aspects (theory, applications and tools) of Software Engineering Research, Management and Applications, and to discuss the practical challenges encountered along the way and the solutions adopted to solve them.

The conference organizers selected 12 outstanding papers from those papers accepted for presentation at the conference in order to publish them in this volume. The papers were chosen based on review scores submitted by members of the program committee, and further rigorous rounds of review.

---

From the Contents: Identifying Critical Success Factors for Adopting CRM in Small: a Framework for Small and Medium Enterprises.- A new biomimetic approach based on social spiders for clustering of text.- Investigating Software Reliability Requirements in Software Projects.- A design pattern detection approach based on semantics.- Enterprise Architecture: A Framework Based On Human Behavior Using the Theory of Structuration.- A Middleware for Reconfigurable Distributed Real-Time Embedded Systems.

---