---

Latest edition of the best-selling student introduction to intercultural communication. Global in focus, full of pedagogy and adopted on courses across the world.

---

Undergraduate students of intercultural communication.

---

About the Author
Preface
Acknowledgments
Part 1: Culture as Context for Communication
Chapter 1: Defining Culture and Communication
Chapter 2: Perception and Intercultural Communication Competence
Part 2: Communication Variables
Chapter 3: Barriers to Intercultural Communication
Chapter 4: Nonverbal Communication
Chapter 5: Language as a Barrier
Part 3: Cultural Values
Chapter 6: Dimensions of Culture
Chapter 7: Dominant U.S. Cultural Patterns: Using Value Orientation Theory
Chapter 8: Comparative Cultural Patterns: Arab Culture
Chapter 9: Culture and Women
Part 4: Cultures Within Cultures
Chapter 10: Immigration and Acculturation
Chapter 11: Cultures Within Cultures
Chapter 12: Identity and Subgroups
Part 5: Applications
Chapter 13: Contact Between Cultures
Chapter 14: Future Challenges
Glossary
References
Index

---

Fred E. Jandt was born of second-generation German immigrants in the multicultural south-central region of Texas. After graduating from Texas Lutheran University and Stephen F. Austin State University, he received his doctorate in communication from Bowling Green State University. He has taught and been a student of intercultural communication for more than 40 years, developing his experience through travel and international training and research projects. While Professor of Communication at The College at Brockport, State University of New York, his reputation as a teacher led to his appointment as SUNY´s first director of faculty development. He has retired as Dean of the Palm Desert Campus and Professor of Communication at California State University, San Bernardino, where he was named Outstanding Professor. He has also been a visiting professor at Victoria University of Wellington in New Zealand. He has extensive experience in the areas of intercultural and international communication, negotiation mediation, and conflict management. He was one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution Through Communication (Harper & Row, 1973). He has subsequently published many other titles in this area, including the successful trade books Win-Win Negotiating: Turning Conflict Into Agreement (Wiley, 1985), which has been translated into eight languages, and a casebook on international conflict management, Constructive Conflict Management: Asia-Pacific Cases (SAGE, 1996) with Paul B. Pedersen. For several years, he conducted the training workshop "Managing Conflict Productively" for major corporations and government agencies throughout the United States. Jandt continues to train volunteers who are learning to become mediators in the California justice system.

---