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Get the most out of your Quality Management system in SAP! From QM configuration to business process management to working in the system, this is the resource you need. Get a 360-degree view of the component, learn about QM concepts like samples and certificates, and set up essential master data. Once you´ve covered the basics, you´ll learn how QM works with other components in the supply chain, and learn how to use workflow tools like the classification system and Engineering Change Management.

Highlights:

Master data and structure
QM configuration
Engineering Change Management
Document Management System
Failure Mode and Effects Analysis (FMEA) and Control Plan (CP)
Audit Management
Monitoring and control
Stakeholder notifications
Workflow tools
Integration with SAP components

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Acknowledgments ...23

Foreword ...25

Introduction ...27

PART I Quality Management Core Concepts

1 Quality Management in SAP ERP ...37

1.1 Organizational Structures in SAP ERP ...39

1.2 Quality Management in the SAP Landscape ...42

1.3 Business Processes in QM ...44

1.4 Integration with Other Components ...54

1.5 Summary ...56

2 Quality Planning ...57

2.1 Quality Management View in Material Master ...59

2.2 Master Record ...70

2.3 Master Recipe or Routing ...73

2.4 Reference Operation Set ...74

2.5 Work Center ...74

2.6 Inspection Method ...76

2.7 Quality Agreements ...78

2.8 Quality Information Record ...80

2.9 Master Inspection Characteristic (MIC) ...81

2.10 Sampling Procedure ...91

2.11 Inspection Plan ...94

2.12 Material Specification ...108

2.13 Summary ...110

3 Quality Inspection ...111

3.1 Business Processes in Quality Inspection ...112

3.2 Optimization Features of Inspection Planning and Quality Inspection ...129

3.3 Multiple Specifications ...152

3.4 Configuration Basics: Quality Planning and Quality Inspection ...170

3.5 Summary ...212

PART II Quality Management Integration with Logistics Components

4 Integrating QM with Materials Management ...215

4.1 Configuration Basics ...216

4.2 Procurement Business Processes ...219

4.3 Pilot Run Inspection: Inspection Type 0102 ...231

4.4 Subcontracting: Inspection Type 0130 ...236

4.5 Inventory Management Processes ...241

4.6 Handling Inspection Stock at QM Activation: Inspection Type 0800 ...248

4.7 Summary ...251

5 Integrating QM with Production Planning ...253

5.1 Configuration Basics ...254

5.2 Master Data ...259

5.3 Business Processes in Production Planning ...263

5.4 Summary ...282

6 Integrating QM with Sales and Distribution ...283

6.1 Configuration Basics ...284

6.2 Master Data ...285

6.3 Business Processes ...287

6.4 Summary ...295

7 Integrating QM with Plant Maintenance ...297

7.1 Deciding Which SAP ERP Components to Implement ...298

7.2 Defining Test Equipment ...300

7.3 Configuration Basics ...302

7.4 Test Equipment Master Data ...305

7.5 Business Processes in Test Equipment Management ...322

7.6 Summary ...329

8 Optimizing Quality Management ...331

8.1 Dynamic Modification Rule (DMR) ...332

8.2 Recurring Inspection, Best Before Date, and Shelf Life Expiration Date ...346

8.3 Active Ingredient Management ...354

8.4 Batch Derivation ...375

8.5 Summary ...385

PART III Quality Management Workflow Tools

9 Sample Management ...389

9.1 Plant Settings: Sample Management ...390

9.2 Master Data ...391

9.3 Business Processes in Sample Management ...396

9.4 Physical Sample Drawing with Reference: Production Processes ...408

9.5 Configuration Basics ...411

9.6 Summary ...413

10 Quality Certificates ...415

10.1 Incoming Quality Certificates ...415

10.2 Outgoing Quality Certificates ...427

10.3 Summary ...437

11 Quality Notification ...439

11.1 Workflow ...440

11.2 Quality Notification in Sales and Distribution ...442

11.3 Quality Notification in Production ...457

11.4 Quality Notification in Procurement ...460

11.5 Quality Notification Tools ...464

11.6 Configuration Basics: Quality Notification ...475

11.7 Summary ...482

12 Quality Costs ...483

12.1 Quality-Related Costs ...484

12.2 Master Data Setup for Quality Costs ...486

12.3 Business Processes ...493

12.4 Configuration Basics: Quality Costs ...506

12.5 Summary ...507

13 Classification ...509

13.1 Overview ...510

13.2 Assigning the Material Class to the Material Master ...516

13.3 Finding Objects in Classes ...518

13.4 Summary ...520

14 Engineering Change Management ...521

14.1 ECM Configuration ...522

14.2 Change Master ...536

14.3 Engineering Change Request/Engineering Change Order ...542

14.4 ECR/ECO Step-by-Step Approach: At a Glance

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