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The usage of information technology (IT) has drastically emerged during the last decade. IT is nowadays considered to be the backbone of all business processes and the demand regarding stable and flexible IT services is continuously increasing. Due to restricted financial and personal resources that are disposable for IT, small and medium-sized enterprises are depending on solid and efficient IT processes in order to remain competitive. Currently, IT governance is not widespread in small and medium-sized enterprises. The reason for this is missing guidance for implementation and management of IT governance processes. There are numerous frameworks and standards that are primarily appropriate for larger companies but none of them can be deployed in small and medium-sized enterprises due to their vast implementation effort that has to be taken. This book presents an IT governance framework that suits the requirements of small and medium-sized enterprises.

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Peter Josi is an IT professional (MSc BIS) with more than 10 years of experience. His core competencies are IT project management and planning, implementing and operating IT infrastructures for small and medium-sized enterprises.

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