---

Now in its second edition, this adaption for Europe, Middle East and Africa of Gerard Egan´s The Skilled Helper: A Client-Centred Approach teaches students a proven step-by-step counselling process to enable them to become confident and competent helpers.

Internationally recognised for its emphasis on the collaborative nature of the therapist-client relationship and the vital importance of a client-centred approach, the text offers a practical three-stage model which encourages a problem-managing and opportunity-developing approach to helping clients.

The book integrates the most relevant aspects of different theoretical orientations (humanistic, cognitive, behavioural, and solution-focused) into a pragmatic approach to helping.

---

PART I: LAYING THE FOUNDATIONS
1 Successful Helping - An Introduction
2 The Helping Relationship
PART II: THE THERAPEUTIC DIALOGUE: COMMUNICATION AND RELATIONSHIP-BUILDING SKILLS
3 Empathic Presence and Responding - Building a Mutual Understanding
4 The Art of Probing and Summarising
5 Facilitating Client Self-Challenge: From New Perspectives to New Behaviour
6 Helper Self-Challenge and Overcoming Client Resistance PART III: THE SKILLED HELPER PROBLEM-MANAGEMENT AND OPPORTUNITY-DEVELOPMENT APPROACH TO HELPING
7 An Introduction to the Problem-Solving and Problem-Management Process
8 Stage I: Helping Clients Explore their Concerns and Tell their Stories
9 Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals
10 Stage III: Planning the Way Forward
11 How to Implement and Make it all Happen
PART IV: EXERCISES TO ASSIST IN BECOMING A SKILLED HELPER, AND EXTRACT FROM A COUNSELLING CONVERSATION
12 Counselling Skills Exercises
13 Extract from a Counselling Conversation

---

Egan, Gerard
Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, the management of innovation and change, leadership and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide.

---