---

The success of an enterprise is,to a considerable extent,dependent on its Employees Satisfaction and the organizational strategy how it implemented in a perfect and timely manner.Many firms failed and even went into liquidation because of their improper Grievance handling Mechanism.Though the firms had right strategy ,They made major errors in its implementation of proper employee handling Mechanism.Human Resources are the heart of the organization.This book introduces the basic concepts of grievance,Dissatisfaction,Quality of work life etc.It helps you systematically analyze your environment,your Strengths and Weaknesses and put them into a unique mechanism to solve the issues in the organization for gaining satisfaction of the Employees.Satisfied Employees are the key to sucess of the organization.

---