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Harness the seven key elements of successful organisational change

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organisational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change programme. Pulling together the best thinking from neuroscience, psychology and business, and her rich personal experience in twenty years of leading change projects in professional services organisations and other people-centred businesses, author Jennifer Emery presents a framework for change rooted in seven key themes that help organisations establish their BECAUSE: belonging, evolution, confidence, agility, understanding, simplicity and energy. Exploring the role each theme plays in the context of change, this insightful and warm book shares real-world examples and provides advice on building purpose and culture and strengthening motivation through listening, empowering and collaborating.

Clear understanding of purpose, powerful communication techniques and carefully planned implementation strategies assist in navigating an often stressful and uncertain period of change, and can even enable organisations to thrive throughout this period. This book encourages you to apply important lessons to your own context, allowing you to:
Focus on the human, cultural and practical elements of organisational change
Apply central concepts of communication and motivation to a wide array of situations in your personal and business life
Understand perspectives on change from a broad range of professional sectors
Build and strengthen communication skills to promote a sense of shared purpose

Leading for Organisational Change offers a warm and intelligent perspective on the personal and inter-personal factors that contribute to successful integration. An invaluable resource for professional services and people-focused organisations, this book provides advice that can cross sectors and lend insight to any major change programme.

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Introduction 1

Part One: Foundation 13

1 Once Upon a Time 15

2 The Angel in the Marble 21

3 Milk and Mushrooms 33

4 Telling Stories 39

5 Everything Must Change 45

Part Two: Story 59

6 Beginnings 61

7 Starting Out 77

8 Making It Happen 97

Part Three: Because 119

9 Belonging 121

10 Evolution 141

11 Confidence 159

12 Agility 179

13 Understanding 201

14 Simplicity 223

15 Energy 245

Part Four: Implications 265

16 The Bigger Picture 267

17 The Best Thing You Can Bring is Heart 279

Bibliography 289

Acknowledgements 297

About the Author 299

Index 301

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Jennifer Emery is the Director of Strategy and Integration for CMS. She studied law at Oxford before training and practicing as a corporate lawyer at Linklaters. She ´jumped the fence´ into the business side of law firms, by taking a bag-carrier role for the then Managing Partner, Tony Angel. She did her MBA at Henley and her coaching qualification with Meyler Campbell. She did various business roles at Linklaters before leaving and starting her own coaching and consulting business, working with professional services firms and charities. In 2011, she joined CMS as their first Director of People--bringing talent and strategy together. She was a key member in the firm´s 2014 merger with Dundas & Wilson--and then was on the core team leading the three-way merger between CMS, Nabarro and Olswang in 2017, and the subsequent integration and establishment of the new firm.

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